Endpoint Protection Guidance

Keeping your devices secure is essential for protecting your business from cyber threats. Endpoint protection ensures that laptops, desktops, and mobile devices are monitored and protected against malware, viruses, ransomware, and unauthorised access.

What Is Endpoint Protection?

Endpoint protection is software that runs on each device (or "endpoint") in your organisation, helping to:

• Detect and block malicious software

• Prevent unauthorised access or remote control

• Monitor and control risky behaviour like running unknown apps

• Automatically respond to threats in real-time

• Report issues to our support team for fast resolution

At Fusion IT, we use advanced endpoint protection platforms that go beyond traditional antivirus — offering centralised monitoring, AI-driven threat detection, and response tools to protect your entire network.

What Does This Mean for You as a User?

• You don’t need to run scans manually — everything happens automatically in the background

• You may occasionally see alerts if a threat is blocked — these are logged and reviewed by our team

• Avoid disabling or uninstalling the protection software, even temporarily

• If you’re prompted to reboot your PC after a security update, please do so as soon as possible

Best Practices for Endpoint Security

To stay secure, please follow these simple tips:

• Don’t install unknown apps or browser extensions

• Keep your operating system updated — Fusion IT often handles this automatically, but notify us if you see update issues

• Be cautious with email attachments and links, especially from unknown senders

• Lock your screen when away from your device

• Report suspicious activity immediately — don’t wait

What If I Get a Security Alert?

If you see a warning or a blocked threat message from your endpoint protection software:

1. Do not override or allow the threat

2. Take a screenshot, if possible

3. Contact Fusion IT Support so we can investigate

We’ll assess the alert and take any necessary actions to keep your device and network secure.

Need Help?
If you have questions about endpoint protection or think something’s wrong with your device, don’t hesitate to get in touch:

Ticket Portal: https://support.fusionit.uk
Email: support@fusionit.uk
Phone: 01244 835080

We’ll ensure your systems stay protected and your data stays safe.

Disclaimer:
This article is intended as a general guide. While we aim to ensure accuracy, Fusion IT cannot be held responsible for any issues, data loss, or damage resulting from the use or misapplication of these instructions. If in doubt, please contact our support team before making changes.