What’s Backed Up and When

Knowing exactly what is backed up — and how often — is essential for peace of mind and proper disaster recovery planning. This article explains what Fusion IT typically includes in your backup solution, and the schedule we use to keep your data safe.

What We Back Up

The specific data included in your backup depends on your setup and support agreement. Here’s a breakdown of typical coverage:

For Standard PCs or Laptops (when covered by a backup plan):

• Backup is only provided if a dedicated backup plan has been purchased

• Where in place, this usually includes:

  • User folders (Desktop, Documents, Downloads, etc.)

  • Network drives (if mapped)

  • Key business folders as agreed

For Servers or Shared Drives:

• Full file shares and department folders

• Line-of-business application data

• Databases (SQL, Access, etc.)

• System state or full system image (if required for disaster recovery)

For Microsoft 365 Users (with backup enabled):

• Mailboxes (emails, folders, calendars, contacts)

• OneDrive for Business

• SharePoint libraries

• Microsoft Teams files and chats (stored in SharePoint/OneDrive)

We confirm what’s included in your backup scope during onboarding or audit and can tailor it to your requirements.

How Often Backups Run

Backup frequency depends on the service type and business need:

• Workstations (where included): Typically once daily, overnight

• Servers: Typically backed up daily, with more frequent backups (e.g. hourly) available on request

• Microsoft 365: Usually backed up every 4–6 hours during the day

• Cloud-to-cloud backups: Snapshot intervals vary by vendor, typically several times daily

Fusion IT actively monitors backup jobs and receives alerts if any fail or don’t complete.

Where Are Backups Stored?

• Local backups are saved on designated backup drives or NAS appliances

• Offsite/cloud backups are encrypted and stored securely in UK or EU-based data centres

• Microsoft 365 backups are kept separately from Microsoft infrastructure for added resilience

How Long Are Backups Retained?

Retention policies are based on your requirements, but typical retention includes:

• Servers: Retained for 30 days, unless a longer period is specifically agreed

• Workstations: Aligned with your workstation backup plan

• Microsoft 365 and Cloud Backups: Retention settings depend on the platform but are usually customisable

Longer retention periods are available where needed for compliance or legal hold purposes.

Need Help?
If you're unsure what’s included in your backup plan or want to review or modify your schedule or retention settings, we’re happy to help.

Ticket Portal: https://support.fusionit.uk
Email: support@fusionit.uk
Phone: 01244 835080

We’ll ensure your critical data is covered — and recoverable.

Disclaimer:
This article is intended as a general guide. While we aim to ensure accuracy, Fusion IT cannot be held responsible for any issues, data loss, or damage resulting from the use or misapplication of these instructions. If in doubt, please contact our support team before making changes.