Accessing the Support Portal

Support Portal URL: https://support.fusionit.uk/

Our Support Portal is your go-to hub for managing your IT support needs. Whether you're looking for quick answers, need to log an issue, or want to check on a current ticket, it's all available in one place.

What You Can Do on the Portal

Once you’re signed in, you can:

• Access our Knowledge Base – Browse step-by-step guides and helpful articles to solve common issues without waiting for a response

• Submit a Support Ticket – Quickly report an issue, request assistance, or raise a service request

• View and Track Existing Tickets – Keep an eye on your open and closed tickets, with updates and responses from our team

How to Sign Up

1. Visit: https://support.fusionit.uk/support/home

2. Click "Sign Up" at the top right of the screen

3. Enter your name, work email address, and create a password

4. You’ll receive a verification email – click the link to confirm your account

Once verified, you can log in anytime to manage your support interactions.

Need Help?

If you encounter any issues or need assistance accessing the support portal, feel free to reach out to our support team:

Ticket Portal: https://support.fusionit.uk
Email: support@fusionit.uk
Phone: 01244 835080

Disclaimer:
This article is intended as a general guide. While we aim to ensure accuracy, Fusion IT cannot be held responsible for any issues, data loss, or damage resulting from the use or misapplication of these instructions. If in doubt, please contact our support team before making changes.