How to Reboot Your Router

If your internet is running slowly, devices aren’t connecting, or your connection keeps dropping, a simple router reboot can often fix the problem. Here’s how to do it properly — and when to contact us instead.

When to Reboot Your Router

Rebooting your router can help resolve:

• Slow or unstable internet connections

• Devices unable to connect to Wi-Fi

• Problems after a power cut

• Temporary broadband outages

• Loss of connectivity across the network

How to Safely Reboot Your Router

1. Find your router – This is usually a small box near your internet entry point or main switch

2. Unplug the power cable – Don’t press reset (that could wipe settings)

3. Wait 20–30 seconds – This allows the internal memory to fully clear

4. Plug the power cable back in – The lights will come on and start blinking

5. Wait 2–5 minutes – Let the router fully restart and reconnect to your internet provider

Once all lights are back to normal (typically a solid power light and flashing internet light), test your internet connection again.

What Not to Do

• Do not press the small "reset" button unless advised — this will reset the router to factory settings

• Don’t reboot too often — if problems are recurring, contact us

• Don’t pull the internet cable from the wall or damage the power adapter

Still Having Issues?

If a reboot doesn’t solve the problem, the issue may be with your broadband line, internal network, or a connected device. We can help you diagnose it remotely.

Need Help?
If your internet is still down or unreliable, get in touch with us and we’ll look into it right away.

Ticket Portal: https://support.fusionit.uk
Email: support@fusionit.uk
Phone: 01244 835080

Disclaimer:
This article is intended as a general guide. While we aim to ensure accuracy, Fusion IT cannot be held responsible for any issues, data loss, or damage resulting from the use or misapplication of these instructions. If in doubt, please contact our support team before making changes.