Printer and Scanner Setup

Setting up a printer or scanner in your office should be straightforward — but when it isn’t, we’re here to help. Use this guide to get started with local, networked, or multi-function devices.

Before You Start

Make sure you know:

• Whether the printer or scanner is USB-connected or networked (Wi-Fi or Ethernet)

• The make and model (e.g. HP LaserJet Pro M404, Epson EcoTank L3251)

• Whether drivers or setup software are available from the manufacturer

USB Printers and Scanners

1. Connect the device to your PC using a USB cable

2. Power on the printer/scanner

3. Windows should automatically detect it and install basic drivers

4. If not, download the full driver/software from the manufacturer’s website

5. Open Settings > Devices > Printers & Scanners to confirm it’s installed

Network Printers (Wi-Fi or Ethernet)

1. Connect the printer to your network using Wi-Fi or Ethernet cable

2. On your PC, go to Settings > Devices > Printers & Scanners > Add a printer

3. Windows will search for devices on the same network

4. Select the correct printer when it appears

5. If prompted, install the drivers or follow the wizard

If the printer doesn’t appear:

• Make sure it’s powered on and connected to the network

• Print a network configuration report from the printer and check the IP address

• Try adding it manually by IP address

Multi-Function Devices (Print, Scan, Copy)

For scanning functionality, install the manufacturer’s full driver/software package — basic Windows drivers may not include scan tools.

• HP: https://support.hp.com

• Brother: https://support.brother.com

• Canon: https://www.canon.co.uk/support

• Epson: https://www.epson.co.uk/support

Once installed, you can scan using the manufacturer’s app or Windows Fax and Scan.

Scanner Not Working?

• Confirm the scanner shows as a device in Device Manager

• Reboot your PC and the scanner

• Check the USB or network connection

• Reinstall or update the drivers

Need Help?
If you’re stuck, we can remotely install your printer or scanner, configure scanning destinations, or resolve network issues.

Ticket Portal: https://support.fusionit.uk
Email: support@fusionit.uk
Phone: 01244 835080

We’ll make sure your devices are working properly and reliably.

Disclaimer:
This article is intended as a general guide. While we aim to ensure accuracy, Fusion IT cannot be held responsible for any issues, data loss, or damage resulting from the use or misapplication of these instructions. If in doubt, please contact our support team before making changes.