PC or Laptop Won’t Turn On? Try These Steps First

If your PC or laptop won’t power on, don’t panic — it’s often a simple fix. Before raising a ticket, try these steps to rule out common causes.

1. Check the Power Source

• Make sure the power cable is firmly connected at both ends

• Try another plug socket or power strip

• If using a laptop, confirm the power adapter is working and the charging light is on

2. Remove the Battery (If Applicable)

• Unplug the device

• Remove the battery (if it's removable)

• Press and hold the power button for 15 seconds

• Reconnect the battery and charger, then try powering on again

3. Look for Signs of Power

• Do any LED lights flash, fans spin, or keyboard lights blink?

• If the screen stays black but there’s power, try connecting to an external monitor to check for display issues

4. Try a Hard Reset

• Disconnect all peripherals (USB drives, printers, external displays)

• Hold the power button for 10–15 seconds

• Wait a few seconds, then press it again normally

5. Test With Another Power Adapter or Charger

• If possible, test with a known working charger

• On desktops, try a different power cable or kettle lead

If your device still won’t power on, we can take a closer look.

Ticket Portal: https://support.fusionit.uk
Email: support@fusionit.uk
Phone: 01244 835080

Disclaimer:
This article is intended as a general guide. While we aim to ensure accuracy, Fusion IT cannot be held responsible for any issues, data loss, or damage resulting from the use or misapplication of these instructions. If in doubt, please contact our support team before making changes.